Customer story · Chekanurani, Karumathur, Madurai

Sri Bhagavan Gold Finance: Fewer Follow-Up Calls, More On-Time Payments

Sri Bhagavan Gold Finance in Chekanurani, Karumathur, Madurai relies on FinApp notifications to bring customers back on time without phoning each one.

WhatsApp, SMS and email reminders

About Sri Bhagavan Gold Finance

Sri Bhagavan Gold Finance is a gold finance business in Chekanurani, Karumathur, Madurai, Tamil Nadu. It uses FinApp, the pawn broking software from CK Tech Solutions, for its daily work. See how pawn broking software in Madurai supports local businesses. Visit their website: sribhagavangoldfinance.in.

The challenge

Before FinApp, only about 30% of customers paid on time. The team called every customer to collect payments, and keeping track of who had been called became a daily headache.

What Sri Bhagavan Gold Finance uses in FinApp

WhatsApp, SMS and email reminders

Automatic SMS, WhatsApp and email notifications tell customers about upcoming payments, so the team no longer has to call each customer.

The result

  • On-time payments moved from 30% of customers to 70%.
  • Most customers now pay without a call, which saved the team a lot of time.
  • Follow-up became simpler: staff spend their time on the customers who still need a conversation.

Want the same for your pawn or gold finance business? FinApp can be set up for a new client in under 30 minutes, and configuration options let us fit specific ways of working. See the pricing, or talk to us.

About this story

This story was shared by the team at Sri Bhagavan Gold Finance and is published with their permission. The figures are as reported by the client, not independently audited. Last reviewed on 27 October 2026.

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